Effective Date: 01.31.2025

Last Updated: 01.31.2025

1. INTRODUCTION

TheBinBot LLC ("Company," "we," "us," or "our") respects and values your privacy. This Privacy Policy ("Policy") describes the collection, use, disclosure, retention, and protection of your personal information when you use our smart home grocery shopping automation device and related services (the "Services"). By accessing or using our Services, you agree to the terms outlined in this Policy. If you do not agree, please discontinue use of the Services immediately.

2. INFORMATION WE COLLECT

We collect various types of personal and usage information to provide and improve our Services, including but not limited to:

(a) User-Provided Information:

• Name, email address, mailing address, phone number.
• Account registration details, including username and password.
• Payment and billing details (processed through third-party providers; we do not store payment credentials).
• Preferred grocery store and online grocery store credentials (provided explicitly by the user).

(b) Device and Usage Information:

• Grocery item scan data collected via barcode scanners and, where applicable, camera systems.
• Time-stamped shopping activity and frequency of product scans.
• Data regarding integration with third-party services such as grocery ordering platforms.
• Wi-Fi login credentials (stored locally and temporarily on our servers for setup purposes, deleted after five minutes).

(c) Automatically Collected Data:

• Log files, device metadata, operating system, and error reports.
• IP addresses, access timestamps, browser type, and usage trends.
• Analytics data collected from cookies, tracking pixels, or similar technologies.

3. HOW WE USE YOUR INFORMATION

Your data is used for the following purposes:

• To provide, maintain, and improve our Services.
• To personalize shopping recommendations and optimize grocery cart placements.
• To facilitate customer support and address technical issues.
• To process payments and manage billing through third-party vendors.
• To analyze usage trends and improve AI-driven automation.
• To communicate with you via email, text, or other channels regarding updates, promotions, or changes to our Services.
• To comply with legal obligations, prevent fraud, and ensure security.

4. DATA SHARING AND DISCLOSURE

We do not sell personal data to third parties. However, we may share information in the following circumstances:

• Service Providers & Partners: We engage third-party vendors, such as payment processors, analytics services, and grocery integration partners, who require access to certain data to perform their functions.
• Legal Compliance & Safety: We may disclose information when required by law, to protect our legal rights, or to prevent fraud, abuse, or harm.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity, subject to the same privacy commitments.
• Aggregated & Anonymized Data: We may share anonymized, aggregated usage data for research, analytics, or business insights.

5. DATA RETENTION AND SECURITY

We implement industry-standard security measures to safeguard your information.

• Data Retention: Personal data is stored indefinitely unless the user requests deletion (subject to legal and operational obligations). Wi-Fi credentials are deleted automatically after five minutes.
• Encryption & Security: We employ encryption protocols for data transmission and secure authentication for account access.
• Access Controls: Data access is restricted to authorized personnel, and we conduct regular security audits.

While we take all reasonable precautions to protect data, no system is entirely secure. Users acknowledge and accept the inherent risks associated with data transmission and storage.

6. USER RIGHTS AND CONTROL

Users may exercise the following rights, subject to applicable laws:

• Access & Portability: Request a copy of personal data collected.
• Modification: Update or correct inaccuracies in personal data.
• Deletion: Request deletion of certain data, except for transaction records and essential service data.
• Objection & Restriction: Object to specific data processing activities where applicable.
• Withdrawal of Consent: Withdraw consent for optional data processing.

7. THIRD-PARTY SERVICES AND INTEGRATIONS

Our Services may interact with third-party platforms, including:

• Payment Gateways: Services for secure online credit card transactions.
• Grocery Store APIs: To automate shopping cart placements.
• Smart Home & AI Systems: Devices or applications that enhance automation.

Third-party services are governed by their respective privacy policies, and we do not assume liability for their data practices.

8. AGE RESTRICTIONS AND CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or process data from children without parental consent.

9. LIMITATION OF LIABILITY AND USER ACCEPTANCE OF RISKS

• Users acknowledge that while we strive to provide accurate and secure services, we do not guarantee uninterrupted service or the accuracy of shopping recommendations.
• Users assume responsibility for verifying grocery orders before purchase.
• Users understand that integration with third-party services carries inherent risks beyond our control.

10. CHANGES TO THIS POLICY

We may update this Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or app notifications. Continued use of the Services constitutes acceptance of the revised Policy.

11. CONTACT INFORMATION

For privacy inquiries, requests, or concerns, please contact us at:

thebinbot.com/contact/

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.